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NETAPPS

FAQ

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General

Netapps is a technology company providing digital payment, marketplace, and financial solutions including Netapps Marketplace, Virtual Terminal Services (Virtual Kiosk), Payment Gateway (NetappsPAY), PoS & Inventory systems, developer APIs, and more. Our products are built to support commerce, financial inclusion, developer integrations, and value-added services across Nigeria and beyond.

Yes. Netapps is a Licensed Payment Solution Service Provider (PSSP) under the Central Bank of Nigeria (CBN) and adheres to global standards such as PCI DSS Level 1 and ISO/IEC 27001:2022.

“Netapps” covers Netapps Technologies Limited, Netapps Marketplace Limited, Netapps Aggregators Limited, Netapps Microfinance Bank Limited, Netapps Africloud Limited, and associated services. All Terms, Privacy, Security, Cookies, and Refund policies apply collectively to all these entities.

All API, integration, and technical documentation is published at doc.netapps.ng. You can find API specs, SDKs, endpoints, sample requests, and guides there.

Use the Help Center in your app, email support (e.g., support@netapps.ng), or use the contact form on the website. For fraud or security incidents, use security@netapps.ng.

Netapps does not store raw card PANs in plain text. Card information is tokenized (secure, PCI-compliant token storage) to enable Tap-to-Pay and repeat payments without re-entering full card numbers.

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